Join our Customer Experience and Insights function as a Senior Analyst to support senior leaders with high-quality insights. You'll partner with stakeholders, deliver customer insights, and balance ad-hoc analysis with scalable reporting. As a leader in the retail market, you'll be part of a rapidly growing team with scope to shape insights delivery and operate with autonomy.
Requirements
- Extensive experience delivering insights in a commercial or business-facing environment.
- Strong SQL capability, with experience working directly with large and imperfect datasets.
- Experience producing insights using tools such as Power BI, with R or Python as a bonus.
- Proven stakeholder management skills, including confidence working with senior leaders in challenging forums.
- Ability to work with ambiguity and incomplete data, focusing on progress and impact rather than perfection.
- Strong communication skills, able to clearly articulate insights and recommendations to non-technical audiences.
- Exceptional problem solving skills and a broad skill set; deep in analysis, but able to connect insights across strategy, customer behaviour, and commercial context.
Benefits
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health â with over 60 suppliers!
- We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
- We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Great career opportunities across the broader Wesfarmers Group
