XTN-5658735 | TECHNICAL SUPPORT SPECIALIST
KMC Solutions IncPhilippines • Cebu, Philippines • Mabalacat, Pampanga, Philippines • Iloilo, Philippines
Posted January 5, 2026
Full Time
About the Company
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling.
Job Description
As a Technical Support Specialist, you will provide post-sale product and client support services to our customers, including troubleshooting, problem resolution, and maintenance. You will work closely with our software developers to resolve issues and provide supplemental testing for new SaaS releases on an as-needed basis.
Requirements
- 1+ years of customer facing experience
- Associate degree in related field (preferred)
- Compensation background (preferred)
- Intermediate technical / product knowledge, foundational understanding of computer technologies
- Strong organization skills
- Ability to manage multiple deadlines and determine priorities
Benefits
- HMO on Day 1
- Hybrid set up
- Quarterly engagement activities + Rewards and Recognition
- Weekly Social Hour
- 15 leave credits, upfront, upon regularization
- 16 paid holidays, primarily PH Regular holidays
- Leave monetization
- Fixed night differential