XTN-6683419 | ZOOM: BILINGUAL IT SUPPORT ANALYST (KOREAN)
KMC Solutions IncPhilippines • Cebu, Philippines • Mabalacat, Pampanga, Philippines • Iloilo, Philippines
Posted January 5, 2026
Full Time
About the Company
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo.
Job Description
Join the growing team of Zoom Video Communications here in the Philippines as a Bilingual IT Support Analyst. Provide timely and quality IT support services to users worldwide.
Requirements
- Install, configure, maintain, support, repair, and dispose computer hardware, software, printers, desk phones, mobile devices, and similar peripherals
- Respond to service issues, requests, and tasks based on priorities and established SLA
- Educate users on IT best practices. Understand their requirements and provide appropriate solutions
- Administer user access to IT applications and systems
- Comprehend policies, standards, and follow procedures such as incident, service request, change, asset management, etc. Provide inputs to management team on improving them
- May contribute to the knowledgebase to enhance the self-help information available to users and team members
- May require lifting or carrying equipment up to 30 lbs
Benefits
- Attractive salaries and benefits
- Exclusive discounts, rewards and freebies
- Invites to monthly events