XTN-CA38639 | SUPPORT SPECIALIST (JAPANESE BILINGUAL)
KMC Solutions IncTaguig, Philippines
Posted January 5, 2026
Full Time
About the Company
KMC Solutions Inc is a leading provider of Employer of Record (EOR) and flexible workspace solutions in the Philippines, enabling global companies to establish a local presence without the complexities of setting up a legal entity. With over 30 premium office locations across Metro Manila, Cebu, and Clark, the company offers private offices, build‑to‑suit, and enterprise real‑estate services that support remote teams and regional headquarters. KMC’s integrated HR, payroll, and compliance engine streamlines workforce management, allowing clients to hire top Filipino talent quickly and compliantly. The firm’s distinctive value lies in its end‑to‑end market‑entry platform—combining physical infrastructure, EOR services, and talent access—to accelerate growth for startups and Fortune 500s alike.
Job Description
Join Tricentis as a Technical Support Specialist and be part of a pioneering team in Manila, Philippines. Provide technical support to customers using Tosca, QTest/Vera, and Neoload products.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or Computer Engineering
- Minimum of 3+ years of relevant experience in technical, application, or product support in a customer-facing role
- Good understanding of Software Development Life Cycle and Software Testing Life Cycle concepts
- Relevant knowledge or work experience using Tricentis TOSCA
- Knowledge in related technologies such as Distributed Exchange, API/OSV, VisionAI, Mobile Dev, SAP, Host Engines, Database, Mail Engines, and Document Imaging
Benefits
- Market competitive salary
- Success-oriented bonus
- Day 1 HMO coverage with 2 free dependents
- Hybrid work arrangement (3x Onsite, 2x WFH)