XTN-774F494 | IT SUPPORT ASSOCIATE
KMC Solutions IncUnited States
Posted January 5, 2026
Full Time
About the Company
KMC Solutions Inc is a leading provider of Employer of Record (EOR) and flexible workspace solutions in the Philippines, enabling global companies to establish a local presence without the complexities of setting up a legal entity. With over 30 premium office locations across Metro Manila, Cebu, and Clark, the company offers private offices, build‑to‑suit, and enterprise real‑estate services that support remote teams and regional headquarters. KMC’s integrated HR, payroll, and compliance engine streamlines workforce management, allowing clients to hire top Filipino talent quickly and compliantly. The firm’s distinctive value lies in its end‑to‑end market‑entry platform—combining physical infrastructure, EOR services, and talent access—to accelerate growth for startups and Fortune 500s alike.
Job Description
Lone Wolf is looking for an IT Support Associate to assist with Desktop Support for offices across the US and Canada.
Requirements
- Support all aspects of office technology
- Monitor, troubleshoot and maintain all end user computing technologies
- Uphold and implement security standards in compliance with IT Security department
- Determines and resolves PC software problems and provides technical support of PC software
- Installs and configures PC software such as Windows operating system, Microsoft Office, VPN software, etc.
- Maintains inventory of PC hardware, PC software, and printers
- Maintains knowledge of current PC hardware, PC software, and network capabilities
- Support users by writing and maintaining documentation
- Assist Management in gathering information and creating processes, procedures, and policies
- Gather information for status reports on progress of projects, open items, and issues
- Manage small to medium projects as needed
- Perform other related duties as assigned or required
- Handle AD account creations/deletions
- Participate in an on-call rotation to handle after hours requests