XTN-9DEC180 | ZOOM: BILINGUAL TECHNICAL SUPPORT ENGINEER - JAPANESE (REMOTE WORK)
KMC Solutions IncManila, Philippines • Cebu, Philippines • Mabalacat, Pampanga, Philippines • Iloilo, Philippines
Posted January 5, 2026
Full Time
About the Company
KMC Solutions Inc is a leading provider of Employer of Record (EOR) and flexible workspace solutions in the Philippines, enabling global companies to establish a local presence without the complexities of setting up a legal entity. With over 30 premium office locations across Metro Manila, Cebu, and Clark, the company offers private offices, build‑to‑suit, and enterprise real‑estate services that support remote teams and regional headquarters. KMC’s integrated HR, payroll, and compliance engine streamlines workforce management, allowing clients to hire top Filipino talent quickly and compliantly. The firm’s distinctive value lies in its end‑to‑end market‑entry platform—combining physical infrastructure, EOR services, and talent access—to accelerate growth for startups and Fortune 500s alike.
Job Description
Zoom is seeking a Bilingual Technical Support Engineer in Manila to provide technical support and resolve issues reported by external customers and team members.
Requirements
- Japanese bilingual with intermediate to advanced language proficiency
- Minimum 4+ years of strong Tier 1 level Technical Support and Customer Service experience
- Bachelor’s degree in Computer Engineering, Management Information Systems or equivalent degree/experience
- Excellent communication (both oral, written, and interpersonal) and customer service skills
Benefits
- Attractive salaries and benefits
- Exclusive discounts, rewards and freebies
- Invites to monthly events