XTN-A759263 | ZOOM TECHNICAL SUPPORT MANAGER
KMC Solutions IncPasay, Philippines • Cebu City, Philippines • Mabalacat, Pampanga, Philippines • Iloilo City, Philippines
Posted January 5, 2026
Full Time
About the Company
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Job Description
The Technical Support Manager will lead a team of Technical Support Engineers to ensure efficient and effective delivery of technical support to Zoom customers. The role involves team management, quality assurance, and mentoring direct reports, as well as troubleshooting and resolving technical issues.
Requirements
- Team management experience
- Quality assurance and customer service skills
- Technical troubleshooting and problem-solving skills
- Mentoring and guidance experience
Benefits
- Attractive salaries
- Flexible workspaces
- Exclusive discounts and rewards
- Freebies and monthly events