KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years.
Requirements
- Manage and route support requests through the ticketing system to appropriate technicians
- Triage incoming support requests, prioritizing and categorizing issues effectively
- Handle incoming support calls, providing first-line assistance and escalating complex issues
Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses