Account Manager

Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick-and-mortar businesses, is seeking a highly motivated Account Manager to join the team. The Account Manager will be responsible for client-facing responsibilities, delivering exceptional service, and fostering strong, lasting relationships with clients.

Requirements

• Professional experience in a fintech, SaaS, or payment services company.
• Proven experience in Customer Success, Account Management, or Customer Operations.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Demonstrated problem-solving abilities, with a proactive and detail-oriented approach.
• Experience in a fast-paced environment, with the ability to manage multiple priorities.
• Proficiency in Google Workspace, Microsoft Office, and CRM software (HubSpot preferred).
• Flexible across time zones to support a global team.

Benefits

• Lead a dynamic and innovative team in a rapidly growing company globally
• Competitive salary and benefits package.
• Opportunities for career growth in leadership and strategy.
• Collaborative, inclusive environment where your contributions are recognised and valued.