Koin Limited is seeking a Claude AI & Automation Specialist to drive the adoption and implementation of Claude across its multi-brand e-commerce business. The role will focus on process automation, workflow building, and upskilling the team to use AI effectively. The ideal candidate will have deep expertise in Claude and a natural problem-solving mindset.
Requirements
- Design, build, and maintain Claude-powered automations that deliver measurable time and cost savings
- Develop multi-step workflows that integrate Claude with existing business systems and tools
- Design and implement agent-based architectures including sub-agents and orchestration agents to handle complex, multi-stage business processes
- Build and maintain reusable prompt templates, Claude Projects, custom skills, and automation patterns
- Evaluate and implement automation platforms (e.g. Make, n8n) alongside Claude to create end-to-end workflows
- Document all automations with clear logic, dependencies, and maintenance requirements
- Monitor automation performance and iterate based on output quality and reliability
- Identify and prioritise manual, repetitive, or inefficient processes across all departments for automation
- Design and deliver structured training programmes to upskill team members across all departments in effective AI usage
- Provide one-to-one coaching and ad-hoc support to help individuals integrate AI into their specific workflows
- Track and report on team adoption metrics and AI literacy across the business
- Stay current on Claude product updates, new capabilities, and emerging AI tools, and communicate relevant changes to the team
Benefits
- Full remote role for LATAM-based candidates aligned with UK business hours
- Full training on Koin’s internal systems, tools, and operational processes
- Salary of $4,000 (USD) per month
- Huge opportunity for career development as Koin incorporates AI into every element of the business
- Opportunity to define and own a new capability within a fast-growing international e-commerce business
- Direct exposure to leadership and the opportunity to shape the business’s AI strategy from the ground up
- Work across multiple brands, markets, and business functions
- Supportive and collaborative working environment with a strong focus on innovation
- Opportunity to work at the cutting edge of AI application in a commercial setting
- Access to Claude Pro and all necessary AI tooling to perform the role effectively
