Customer Success Manager, Senior

Kore.ai is a globally recognized leader in the conversational and generative AI space. We are seeking a Senior Customer Success Manager to support our customers' overall value realization and delivery through an efficient team, products, and project management approach.

Requirements

• Minimum 5 years of customer success experience
• Previous experience with customer success methodologies and practices
• Strong interpersonal skills and ability to navigate complex organizational structures
• Problem-solving oriented mindset with a customer first attitude
• Excellent written and verbal communication & presentation skills
• Familiarity with SaaS platforms or CRM tools

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Generous Parental Leave
• Tuition Reimbursement