Branch Operations Manager-BRANCH BANKING-Branch Banking
KotakNew Delhi, India
Posted December 4, 2023
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
This role is for a Branch Operations Manager, focusing on regulatory compliance, ensuring excellent customer service, managing a team, and maintaining the quality and control of branch operations. Responsibilities include auditing, securing accounts, verifying transactions, and managing vault/key custody.
Requirements
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff
- Thorough understanding of banking
- Graduate/MBA
- 6-8 years experience
- 4-6 years experience (MBA)
- Customer orientation
- Team leadership qualities