Branch Operations Manager-BRANCH BANKING-Branch Banking
KotakNew Delhi, India
Posted October 20, 2022
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
The Branch Operations Manager will lead the service team, ensuring regulatory compliance and branch audits. This role involves coordinating audits of RO/SO entries, managing vault/key custody, and overseeing excellent customer service to enhance portfolio and cross-sell opportunities. The manager will also oversee the transaction processes related to Rupees 10 lakhs and above.
Requirements
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff
- Thorough overall understanding of banking
- Graduate/MBA
- Graduate with 6-8 years experience
- MBA with 4-6 years experience
- Customer orientation
- Team leader qualities