Branch Operations Manager-BRANCH BANKING-Branch Banking
KotakNew Delhi, India
Posted November 29, 2022
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
This role involves leading a Service Team to ensure regulatory compliance, auditing branch operations, overseeing service quality, and managing customer interactions. The manager will also handle financial transactions and security aspects of the branch. Responsibilities include verifying transactions, checking vouchers, and controlling the bank's financial operations. They will also contribute to the development of customer relations.
Requirements
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff
- Thorough understanding of banking
- Graduate/MBA
- 6-8 years experience
- 4-6 years experience
- MBA with 4-6 years experience
- Customer orientation and team leadership qualities
Benefits
- Competitive Salary
- Opportunities for professional development
- Supportive work environment