Branch Payment Ops Team Member-OPS-Branch Payment Ops

As a Branch Payment Ops Team Member, you will be responsible for the efficient and accurate processing of various payment transactions, maintaining the bank's reputation for reliable and secure payment services.

Requirements

• Process cash and check deposits, ensuring accuracy and timely posting.
• Handle customer inquiries and provide prompt resolutions to payment-related issues.
• Monitor and manage payment exceptions, taking necessary actions to mitigate risks.
• Assist in the reconciliation of payment accounts and ensure balance accuracy.
• Maintain a high level of security and confidentiality when handling sensitive payment information.
• Stay updated with payment regulations and industry best practices, implementing necessary changes.
• Collaborate with other departments to ensure seamless payment operations across the bank.
• Provide training and support to junior team members, fostering a culture of knowledge sharing.
• Conduct periodic audits to identify and address any payment processing inefficiencies.