Service Delivery Officer-BRANCH BANKING-Branch Banking
KotakAhmedabad, Gujarat, India
Posted July 14, 2023
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
The Service Delivery Officer will handle customer service requests, generate business reporting, ensure compliance, and coordinate with internal departments for account opening. They will also resolve customer complaints and maintain good customer relations.
Requirements
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with a customer service orientation
- Understanding of banking norms and processes
- Good knowledge of Microsoft Excel