Service Delivery Officer-BRANCH BANKING-Branch Banking

This Service Delivery Officer role focuses on handling customer service requests, generating business reporting, ensuring regulatory compliance, and coordinating with other departments. The role involves resolving customer complaints and maintaining strong customer relationships.

Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers
• Excellent communication skills with customer service orientation
• Good knowledge of Microsoft Excel
• Understanding of banking norms and processes