Service Delivery Officer-BRANCH BANKING-Branch Banking

This Service Delivery Officer role is for high net worth customers. The position involves handling personalized service requests, generating business MIS, ensuring compliance, resolving complaints, and coordinating with various internal desks. It requires excellent communication skills and strong customer service orientation.

Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers
• Excellent communication skills with customer service orientation
• Understanding of banking norms and processes
• Good knowledge of Microsoft excels