Service Delivery Officer-BRANCH BANKING-Branch Banking

This Service Delivery Officer position is for a Branch Banking role in Delhi, India. The role involves handling customer service requests, generating business reporting, ensuring regulatory compliance, coordinating with internal departments, and resolving customer complaints within established timeframes. The ideal candidate will have strong communication skills and a basic understanding of banking processes.

Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers
• Excellent communication skills with customer service orientation
• Courteous and polite
• Good knowledge of Microsoft excels
• Understanding of banking norms and processes