Team Member - Customer Service-PERSONAL LOANS-Customer Service

The role is focused on providing customer service for Personal Loans. This includes resolving customer queries, handling communication (emails, phone, walk-ins), leading cross-selling efforts, generating leads, and reporting on team performance. The company is seeking a team member to drive team performance and prioritize customer retention.

Requirements

• Graduate from a recognized University
• Understanding of personal loans
• Good written and oral communication skills
• Customer-centric approach
• 3-4 years of experience
• 4 people to be team members
• Quick learner