Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

This full-time position within the Banking Operations Department involves handling day-to-day trade transactions, coordinating with commercial banks, and ensuring accurate transaction processing. Responsibilities include customer inquiries, document scrutiny, issuing Letters of Credit, and ensuring compliance with internal guidelines and trade finance processes. The ideal candidate should be customer-focused and possess strong communication skills.

Requirements

• Handle day to day trade transactions
• Co-ordination with pc for transaction processing and discrepancy resolution
• Dealing and co-ordinating with various business groups within the bank
• Ensuring error-free and timely execution of trade transactions
• Ensuring compliance and internal guidelines are being adhered to
• Co-ordinating with clients for trade queries
• Issuance of Letter of credit
• Initial scrutiny of documents for Trade before sending to CPC for further processing
• Attending to front-end requirements of corporate customers
• Co-ordinating with CPC/CMS/Clearing for customer requirements and ensuring successful delivery/processing
• Qualification - Graduate / Post-Graduate
• Experience - Minimum one year of relevant experience