Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

This role involves day-to-day trade transactions, client communication, and ensuring transaction processing accuracy, while adhering to internal guidelines and compliance. The team member will handle trade finance, co-ordinate with various business groups, and manage initial document scrutiny before sending to the Trade Finance/CMS team.

Requirements

• Handle day to day trade transactions
• Co-ordination with CPC for transaction processing
• Ensuring error-free and timely execution of trade transactions
• Ensuring compliance and internal guidelines
• Co-ordination with clients / Corr Banks
• Initial scrutiny of documents for Trade
• Issuance of Letter of Credit
• Initial scrutiny of documents for Trade Finance / CMS
• Attending to front-end requirements of corporate customers
• Co-ordination with CPC / CMS / Clearing for customer requirements
• Understanding Trade Finance and CMS products
• Trade Finance and CMS operations experience
• Customer centricity
• Excellent communication skills
• Qualification - Graduate / Post-Graduate
• Minimum one year of relevant experience