Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

The Customer Service Desk Team Member is responsible for handling day-to-day trade transactions, resolving client requirements, coordinating with other bank units, ensuring compliance, and issuing letters of credit. This role focuses on accuracy, timeliness, and customer satisfaction in trade finance transactions. The team member also has the required experience and qualification.

Requirements

• Handling trade transactions and client requirements
• Coordinating with CPC and Clearing for customer queries
• Issuing and signing letters of credit
• Initial document scrutiny for Trade Finance
• Customer service and coordination
• Fluency in Trade Finance products
• Excellent communication skills
• Bachelor's/Master's degree