IT Service Desk & Technology Center Officer
ΚωτσόβολοςHeraklion, Region of Crete, Greece
Posted January 16, 2026
Full Time
About the Company
We believe in your uniqueness and everything you have to offer, and we strive to promote new technologies, love to evolve, embrace diversity, and be next to society.
Job Description
IT Service Desk & Technology Center Officer will provide first-level troubleshooting and support for IT issues and infrastructure, and will also be responsible for preparing, inventorying, and deploying end-users' equipment, as well as supporting workplace on all areas, stores, warehouses, HQ, and call center.
Requirements
- Bachelor's degree in computer science, Software Engineering, or related field
- Minimum 1 year of experience in similar role
- Fluency in Greek and English language, both written & spoken
- Knowledge and troubleshooting skills on Microsoft Windows and Microsoft O365 platform
- Basic knowledge and understanding of firewalls, security, networking (LAN/WAN, VPN technology etc.)
- Basic knowledge on Microsoft Server (Active Directory, Exchange, Sharepoint, etc.)
- Be customer-oriented and have problem-solving skills
- Flexibility to work in shifts
Benefits
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/medical insurance package
- Hybrid working model
- Internal wellbeing actions
