Process Improvement, Project Manager drives visibility, consistency, and scalability across the company’s delivery and operational execution, developing dashboards, reporting, and operational insights, leading design, implementation, and continuous improvement of core operational processes and tools.
Requirements
- Develop and maintain operational dashboards and reporting that provide visibility into project schedules, delivery performance, resource utilization, and key operational KPIs.
- Partner closely with the Scheduling function to ensure project schedule data is accurate, standardized, and effectively leveraged for operational insight and decision-making.
- Define, document, and standardize core operational processes across the organization, including project planning, execution, handoffs, and escalation workflows.
- Identify inefficiencies, gaps, and risks within existing operational workflows and recommend scalable, practical improvements.
- Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams.
- Support leadership by translating operational data into actionable insights, trends, and recommendations.
- Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership.
- Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations across Operations, Delivery, Scheduling, and other functional teams.
- Support change management efforts by driving adoption of new processes, tools, and reporting standards across the organization.
- Continuously evaluate operational performance and lead continuous improvement initiatives to enhance efficiency, predictability, and scalability.
- Travel required, up to 10–15%.
- Lean, Six Sigma, or continuous improvement certification preferred.
- Experience with Microsoft 365 – Office Applications.
- Strong organizational skills with high attention to detail and follow-through
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care Concierge Service
- 401(k) Retirement Plan (Pre-tax & Roth)
- Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
- Voluntary Life & AD&D Insurance
- Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
- Pet Insurance
- Milk Stork Program
- Wellness Program with gift card redemption and wellness challenges
- Paid Time Off (Vacation, Sick & 10 Holidays)
- Training & Development
