Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards.
Requirements
- Promote trust and respect among associates, with a positive attitude
- Communicate company, department, and job specific information to associates
- Establish department performance goals and empower associates to meet or exceed targets through teamwork
- Develop adequate scheduling to manage customer volume
- Train and develop associates on their job performance and participate in the performance appraisal process
- Create an environment that enables customers to feel welcome, important and appreciated
- Inform customers of produce specials and offer product samples to help customers discover new items
- Review/inspect products for quality and freshness and take appropriate action
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Implement the period promotional plan for the department
- Assist management in preparing the store/department budget, expense control, profit and loss reviews
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions
- Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
- Adhere to all local, state and federal laws, and company guidelines
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Job security
- Opportunities for advancement
- Competitive salary
- Benefits package
- Paid time off
- Health insurance
- Retirement plan
