STARBUCKS/BARISTA

Provide exceptional customer service in a safe and clean environment, treat customers/employees fairly and ethically, and promote an inclusive work environment.

Requirements

• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
• Offer product samples to help customers discover new items or products for which they inquire about
• Recommend coffee shop items to customers to ensure they get the products they want and need
• Use all equipment in coffee shop according to company guidelines
• Check product quality to ensure freshness
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management

Benefits

• Wide range of healthcare coverage
• Flexible scheduling in full- and part-time roles with paid time off
• Emotional and financial support with free counseling and financial tools and coaching
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement over your career
• Vast potential for growth through industry-leading training programs and diverse career pathways