Kustomer is a customer service platform that empowers businesses to deliver exceptional omnichannel experiences through complete customer visibility, intelligent automation, and easy customization. By enabling fast, personalized interactions across phone, email, chat, and social media, Kustomer helps growing brands build enduring relationships and drive better business results.
Open Positions
Software Engineer, Product Engineering (Senior, Staff+)
7+ years of progressive software development experience, proficiency in one of the modern server-side languages, and experience in building web applications
Software Enginer, Developer Experience
5+ years of full-stack programming background, experience with AI developer tools, and ability to see the big picture across engineering and product
Software Engineer, AI Automations (Senior, Staff)
5+ years of full-stack programming experience, experience with AI and automation tooling, ability to see the big picture across engineering and product
Enterprise Account Executive, West
5+ years of quota carrying sales experience, AI forward mindset, proven track record of exceeding sales quotas
Software Engineer, AI (Senior, Back End)
Proven experience in developer experience, developer tooling or platform engineering, 5+ years of full-stack programming background, and a degree in Computer Science or a related disciplines
Product Enablement Manager
5+ years in customer enablement, strong product instincts, fluency with AI tooling, and excellent writing and content design skills
Customer Success Manager (Strategic)
7+ years of Customer Success or Account Management experience, solid industry and/or technical domain knowledge, and experience owning a book of business
Performance Marketing Strategist
7+ years of experience in performance marketing or demand generation, depth of expertise in demand generation principles and practices, and experience working with AI-forward products or marketing AI-driven solutions
Customer Education and Communities Manager
5+ years of experience in customer enablement, customer education, or a closely related function at a B2B SaaS company. Strong product instincts and fluency with AI tooling