Senior Customer Success Manager
KyribaLondon, England, United Kingdom
Posted March 10, 2026
Full Time
About the Company
Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions.
Job Description
We're looking for a Senior Customer Success Manager to drive customer relationships across multiple EMEA markets, navigate cultural and business nuances, and deliver value to customers in support of profitable growth and retention goals.
Requirements
- 5+ years of experience in Customer Engagement/Success, Account Management, or Sales
- Strong knowledge of SaaS models and value-based engagement
- Strong business and financial acumen; treasury domain expertise is a plus
- Track record of driving client adoption, retention, and growth
- Expert relationship-building, communication, and stakeholder management skills
- Advanced problem-solving, negotiation, and organizational abilities
Benefits
- Comprehensive compensation package
- Range of health, welfare and wellbeing benefits
- Equal opportunity employer
- Reasonable accommodation for individuals with disabilities
