Senior Customer Success Manager
KyribaParis, Ile-de-France, France
Posted April 29, 2026
74520 - 93940 EUR
Full Time
About the Company
Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management, and working capital solutions.
Job Description
We are looking for a Senior Customer Success Manager to drive customer value realization and business outcomes across multiple EMEA markets. The ideal candidate will have 5+ years of experience in Customer Engagement/Success, Account Management, or Sales, with strong business and financial acumen, and excellent relationship-building, communication, and stakeholder management skills.
Requirements
- 5+ years of experience in Customer Engagement/Success, Account Management, or Sales
- Strong knowledge of SaaS models and value-based engagement
- Strong business and financial acumen
- Track record of driving client adoption, retention, and growth
- Expert relationship-building, communication, and stakeholder management skills
- Advanced problem-solving, negotiation, and organizational abilities
- High degree of accountability, a 'can-do' attitude, and customer empathy
- Experience facilitating executive-level meetings and advisory boards is a plus
- Experience working across multiple international markets and navigating diverse business cultures
Benefits
- Annual base salary range: €74,320.00 - €93,940.00
- Variable compensation (e.g. performance bonus or commission-based plan)
- Long-term incentive
- Comprehensive compensation package
- Health, welfare, and wellbeing benefits
- Equal opportunity employer
- Pay transparency and fairness
