Call Center Representative (45-00)
La Clinica De FamiliaLas Cruces, New Mexico, United States
Posted March 11, 2026
30700 - 30700 USD
Full Time
About the Company
La Clinica de Familia is dedicated to providing comprehensive healthcare services including medical, dental, women's health, pediatrics, mental health, school-based programs, and early head start. The company focuses on empowering both its employees and patients with the tools needed for their best work and care. La Clinica de Familia stands out by prioritizing a people-centric approach in all aspects of its operations.
Job Description
La Clinica de Familia is seeking a Call Center Representative to provide excellent customer service and respond to clinical, administrative, or access inquiries. The Representative will be responsible for scheduling appointments, answering calls, and handling patient care needs while upholding the company's core values.
Requirements
- High school diploma or equivalent
- Medical office experience in appointment scheduling and extensive public contact work
- Ability to work in a high volume, high pressure, deadline-oriented environment
- Bilingual English/Spanish preferred
Benefits
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement