The Human Services Assistant Fiscal Manager is a professional leadership role responsible for managing the day-to-day operations of fiscal functions and leading staff performance and accountability efforts across the Human Services Department. The position plays a central role in developing and maintaining internal systems that track performance, promote staff excellence, and ensure efficient service delivery.
Requirements
- Supervises assigned fiscal and contract staff, including work planning, performance evaluation, professional development, and conflict resolution.
- Leads daily operations in areas such as accounts payable, accounts receivable, insurance billing, vendor procurement, data reconciliation, and workflows.
- Provides coaching and technical support to staff on operational procedures and best practices.
- Supports recruitment, onboarding, and scheduling for assigned team members.
- Encourages a culture of accountability, collaboration, and open communication within the team to promote professional growth and operational excellence.
- Oversees department-wide Key Performance Indicator (KPI) tracking systems and dashboards.
- Coordinates cross-functional workstreams to ensure alignment with department goals and service standards.
- Tracks progress on operational goals and provides status updates to the Fiscal Manager and other leaders.
- Responds to data and reporting requests and prepares draft reports, charts, and materials for internal stakeholders.
- Analyzes data to identify trends, measure performance, and develop actionable insights that inform leadership decisions.
- Develops and maintains standard operating procedures and internal control documentation.
- Identifies opportunities for workflow improvement, cost savings, or performance enhancements.
- Collaborates with Information Technology and other County departments on system improvements and data integrity efforts.
- Monitors implementation of audit recommendations and internal process updates.
- Leads implementation of process improvements, automation initiatives, and system enhancements that advance departmental priorities.
- Acts as first point of contact for internal and cross-departmental coordination on routine fiscal, contract, and performance matters.
- Facilitates team meetings, internal updates, and other staff communications.
- Attends internal committees or task forces related to operational excellence and fiscal performance.
- Collaborates across Human Services sections to promote integration, consistency, and efficient service delivery.
- Supports cross-functional initiatives that strengthen fiscal transparency and alignment.
Benefits
- Wisconsin Retirement System (WRS)
- Affordable Insurance Premiums
- Generous Paid Time Off
- Work-Life Balance
- Diversity, Equity, Inclusion, and Belonging (DEIB)
