Help Desk Specialist

We are seeking a Help Desk Specialist to join our Information Technology Department. The role will provide assistance in ensuring the stable operation of the in-house computer network and provide help desk support to credit union staff and members.

Requirements

• Two to five years of similar or related experience
• Providing Help Desk services to credit union staff
• Troubleshooting PC hardware and software problems
• Installing appropriate hardware or software
• Handling mobile phone MDM setup
• Maintaining and adding to technical knowledge of computer hardware and software

Benefits

• Employer paid health insurance premium for single and family coverage
• Fully funded deductible
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off
• Holiday leave & birthday leave
• Educational assistance
• Commuter benefits program