Software Support Specialist
LaMotte Chemical Products CompanyMaryland, United States
Posted March 3, 2026
60000 - 60000 USD
Full Time
About the Company
LaMotte Company, a 100+-year-old global industry leader in developing and manufacturing premier water testing solutions.
Job Description
The Software Support Specialist provides 'Tier 1' end-user support for software products in the pool and spa market, resolving customer service issues and processing internal orders for software and hardware replacement.
Requirements
- A+ or equivalent certification(s)
- B.S. degree, current I.T. certifications and/or extensive software support experience
- Excellent computer troubleshooting and communication skills
- Experience with remote connection tools, such as TeamViewer, Zoom
- Knowledge of pool/spa water chemistry
