Member Support Analyst
LandingMexico City, Mexico
Posted January 20, 2026
Full Time
About the Company
Landing provides flexible living solutions to consumers through a membership program.
Job Description
Join our Member Support Team as a Member Support Analyst and provide exceptional customer service to our members. Respond to emails, phone calls, and chats, and gain experience in relationship building and other valuable skills.
Requirements
- Fluent english (B2-C1)
- Superb communication skills, both written and via phone.
- 1+ year of proven exceptional customer service delivery
- Well organized and able to use different administrative tools simultaneously.
- Be kind, self-motivated and hardworking, a history of achieving targets.
- Customer-focused approach to problem-solving.
- Ability to work in a fast-paced environment.
- Tech-savvy - Familiarity with Mac, Google Drive, Excel.
Benefits
- Salary $16,500MXN gross monthly
- Grocery Vouchers $1500MXN monthly
- 12 days of vacation from first year available after 90 days
- 5 PTO days
- Major Medical Health Insurance (Metlife)
- Minor Medical Health Insurance (Axxa)
- Dental Plan
- Vision Plan
- In Office parking
- Landing Stays per year
