Revenue Operations Manager - Customer Operations

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. We're looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later's brand customers across our Influence Platform, Managed Services offerings, and Mavely.

Requirements

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance