Telesales / Counter Sales

Lawsons is recruiting for a Telesales / Counter Sales position based at our AVS Guildford branch, with a focus on generating sales and providing exceptional customer service via telephone and digital channels.

Requirements

• Previous telesales, inside sales or customer service experience, ideally within merchanting, building supplies, or a related B2B environment.
• Proven track record of meeting sales targets and working to KPI metrics.
• Excellent telephone manner, strong communication skills and a customer-focused approach.
• Confident negotiator with good commercial awareness and the ability to identify sales opportunities.
• Proficient IT skills, including MS Office and experience of CRM systems; accurate record keeping and attention to detail are essential.
• Ability to work well within a team and manage time effectively in a busy environment.

Benefits

• Competitive salary dependent on experience (£30,175 - £32,000)
• 25 days holiday plus 8 Bank Holidays and 1 celebration day.
• Company pension scheme and Death In Service cover.
• Employee Assistance Programme and My Reward benefits including online GP access.
• Training, development and clear progression opportunities within a well-established employer.