Telesales / Counter Sales
Lawsons (Whetstone) LtdChichester, England, United Kingdom
Posted March 17, 2026
29000 - 30000 GBP
Full Time
About the Company
Lawsons is the UK’s largest independent fencing, timber and builders’ merchants. Founded in 1921, we operate across London and the South East with 35 branches, over 700 employees and a turnover of £165 million.
Job Description
We are recruiting a Telesales / Counter Sales colleague on a permanent basis at our AVS Chichester branch. This is a customer-facing sales role combining telephone-based outbound and inbound telesales with counter service in branch. The role requires excellent product knowledge, a strong customer focus and the ability to work effectively with branch colleagues to ensure timely fulfilment of customer requirements.
Requirements
- Previous telesales, counter sales or retail/customer service experience (essential)
- Strong communication skills with a polite, professional and customer-focused manner
- Good IT skills and experience using sales or CRM systems (desirable)
- Basic numeracy and literacy to process payments and complete paperwork accurately
- Ability to work to targets and manage time effectively in a busy branch environment
- Willingness to carry out light manual handling tasks and work with yard colleagues as required
- Positive, flexible approach and the ability to work as part of a team
Benefits
- Competitive salary £29,000 - £30,000, dependant on experience
- 25 days holiday pro rata plus Bank Holidays and 1 Celebration day
- Company pension scheme
- Death In Service cover
- Employee Assistance Programme and online GP access
- Training and development opportunities including product and sales training