Benefit Programs Supervisor

The Benefit Programs Supervisor provides administrative and programmatic supervision to staff, reviews case management plans, and develops written guidelines for delivery of case management services.

Requirements

• Provides administrative and programmatic supervision to staff
• Reviews case management plans to include quality assurance of case management services
• Develops written guidelines for delivery of case management services
• Coordinates and monitors activities of staff
• Holds individual and group conferences to review cases and problems
• Reviews case records and evaluates performance of staff members and recommends indicated action
• Recommends hiring, disciplinary actions, transfer, promotion, and termination of personnel
• Prepares and implements internal operating policies and procedures
• Interprets regulation, policy and other program information changes to staff
• Trains new employees in areas such as agency policy, department procedures and agency or government regulations
• Determines staffing needs and makes recommendations to management
• Maintains records and prepares regular and special reports
• Participates in developing and implementing agency administrative policy
• Makes decisions on controversial cases or presents them for higher level action
• Authorizes emergency assistance for applicants/recipients
• Serves in a liaison capacity to other agencies and groups
• Monitors program expenditures
• Meets with community groups to discuss programs and resources and develops/maintains cooperative relationships with public and private entities
• Assigns caseloads to staff
• May act for the Director of Social Services as designated

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance