Technical Support Specialist III
LeadVentureā¢Belize
Posted May 5, 2026
Full Time
About the Company
LeadVenture is a market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals.
Job Description
Technical Support Specialist III will provide technical support to customers using a ticket-based case tracking system and knowledge base. Requires comprehensive knowledge of the Dealer Spike Web Platform and web development skills.
Requirements
- Comprehensive knowledge of the Dealer Spike Web Platform
- Web development skills
- Working knowledge of HTML, CSS / LESS, and JavaScript (jQuery library)
- Working knowledge of mobile-first, responsive web design, and CSS frameworks such as Bootstrap and Flexbox
- Excellent written and verbal communication
- Critical thinking / problem-solving skills
- Previous customer service experience (2+ years preferred)
- Previous web development experience (1+ years preferred)
