Mid Market Customer Success Manager
LeanDataGeorgia, United States
Posted December 17, 2025
Full Time
About the Company
LeanData is an enterprise software provider specializing in unifying CRM data, signals, and tools to automate customer lifecycle motions from initial buying signals through post-sales. Their solutions enhance efficiency, revenue capture, and customer experiences by focusing on areas like buying groups, ABX, and speed to lead. LeanData serves over 1,000 enterprises and commercial leaders as the execution engine for their GTM strategies.
Job Description
LeanData is seeking a Mid Market Customer Success Manager to champion mid-market customers, develop strategic success plans, and drive business outcomes. The ideal candidate will have 2-4 years of experience in a Customer Success, Account Management, or Revenue Operations role, preferably in a B2B SaaS environment.
Requirements
- Develop and execute strategic success plans for a portfolio of mid-market customers
- Serve as a trusted advisor and subject matter expert
- Manage the entire post-sale customer lifecycle
- Proactively monitor customer health metrics and usage data
- Lead quarterly or regular business reviews with key customer stakeholders
- Clearly and distinctly explain complex technological and business concepts
- Partner closely with Sales, Professional Services, and Support teams
- Capture customer feedback and advocate internally for product or process improvements
- Identify risks to customer success early and collaborate with internal account teams
Benefits
- LeanData covers employee insurance premiums up to 90%
- Stock options in LeanData for all full-time employees
- Flexible PTO
- 401K plan
