Payments and Operations Platform Lead

The Payments and Operations Platform Lead is responsible for defining, delivering, and continuously improving the organization's childcare management system, including payment processing, credit card processing, point of sale solutions, and third-party payment programs. This role owns the product vision, roadmap, and lifecycle for the platform, translating business needs into scalable, secure, and compliant payment products.

Requirements

• 5+ years of experience supporting or administering childcare management software, payment processing, credit card processing, or POS systems in a multi-location enterprise environment.
• Strong technical knowledge of order-to-cash processes, including billing, payment collection, credit card transactions, chargebacks, reconciliation, and third-party payment programs.
• Hands-on experience with system configuration, integrations, and payment gateway APIs.
• Familiarity with PCI-DSS compliance requirements and payment security standards.
• Ability to lead technical projects from design through implementation.
• Excellent communication skills and the ability to work with both technical and business stakeholders.

Benefits

• Health and Wellness Benefits
• 401(k) retirement plan
• Flexible Paid Time Off (PTO) plan
• Tuition Reimbursement
• Childcare discount
• Corporate partner Discounts