Guest Service Agent
Legacy Vacation ResortsSteamboat Springs, Colorado, United States
Posted July 29, 2021
Part Time
About the Company
Legacy Vacation Resorts redefines resort experiences through a sustainability-first approach and a culture of inclusivity. They design and operate eco-conscious resorts that prioritize meticulous craftsmanship, innovative upcycled furnishings, and thoughtful guest surprises to create memorable stays. Core focus areas include environmental stewardship, creative community engagement, and personalized service that feels like home. What sets them apart is their blend of luxury with responsible practices, fostering a welcoming environment where diversity fuels innovation. Candidates who thrive in dynamic, purpose-driven teams will find a culture that values authenticity, creativity, and a genuine passion for hospitality.
Job Description
Provides outstanding guest service to all who come to the Front Desk, creates a memorable vacation experience.
Requirements
- Timely and accurate check-in/check-out guests
- Provide courteous, professional guest service and resolution of all guest inquires
- Learn resort software and be able to post transactions in RCC as necessary
- Accurately complete all Front Office reports and documentation required i.e. MOD report, welcome calls
- Complete cash and credit card transactions accurately and efficiently
- Communicates accurately information of room moves, status in the systems and to departments affected
- Constant communication with the Housekeeping department for room status updates
- Reconciliation of the assigned cash bank during shift
- Complete various additional tasks and assignments as needed
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) or other retirement plan
- Paid time off
- Life insurance
