AISR NOC Technician II

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) has an opening for a Network Technician in the Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell at Scott AFB, IL. The position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

Requirements

• Create and update tickets utilizing Remedy
• Monitor network events and element management failures in real-time on a 24x7x365 basis
• Incident Correlation and Fault Analysis: Proactively analyze alarms and provide detailed analyses leading to resolution of the alarm conditions
• Fault Isolation: Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs
• Fault Correction: Correct/replace faulty network elements and coordinate with other service providers as necessary
• Network/Service Restoration: Restore networks and service to full operation and coordinate with other service providers as necessary
• Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support
• Effectively communicates with the O&M team and the customer
• Demonstrate proficiency in functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance