Senior Account Manager
Lever EducationAustin, Texas, United States • Boston, Massachusetts, United States • San Francisco, California, United States
Posted July 24, 2019
Full Time
About the Company
Lever Education is a cloud-based EdTech-as-a-Service provider that disrupts the EdTech industry with innovative technology. The company offers comprehensive solutions for startups, focusing on scalability, accessibility, and user-friendly interfaces to enhance educational experiences. Lever Education's key value proposition lies in its ability to provide cutting-edge tools at an affordable cost, enabling rapid growth and development in the education sector.
Job Description
Join a scaling team working directly with talent acquisition teams across various industries to make hiring a strategic advantage. As a Senior Account Manager, you'll advise customers, ensure their long-term success with the Lever product suite, and advocate for their needs within Lever. This challenging yet rewarding role requires experience building lasting customer relationships and a passion for customer success.
Requirements
- 3+ years of customer relationship or account management experience working in software as a service (SaaS)
- Solutions and results-oriented mindset
- Experienced in customer-facing roles
- Highly organized with strong project management and time management skills
- Hands-on experience with product training to external customers
- Proven experience delivering value-based communications
- Strong ability to facilitate meetings with customers and users of various levels of seniority
- Empathy for customers
- Experience with opportunity identification for account expansion and revenue growth
- Passion and drive to work in a quickly growing startup
Benefits
- Competitive salary
- Opportunity for growth
