Customer Service Representative

As a Customer Service Representative, you will be the primary point of contact for customers, handling calls, resolving issues, and providing administrative support. This role is crucial in shaping customer relationships and contributing to customer retention, smooth operations, and growth across our service areas.

Requirements

• High school diploma, GED, or equivalent experience
• 1-2 years of professional customer service experience
• Comfort handling phone-based conversations with customers about service, billing, and scheduling
• Ability to track details accurately across multiple systems and documents
• Reliable attendance and the ability to follow established processes

Benefits

• Medical, dental, and vision insurance options
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401(k) with company match
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Voluntary life, AD&D, and short-term disability coverage
• Paid holidays and time off
• Propane discount