Representative, Customer Service

As a Customer Service Representative, you will create positive customer experiences and ensure customer satisfaction in a dynamic environment.

Requirements

• At least 2 years of prior customer service experience
• High school diploma or equivalent
• A professional and courteous telephone manner
• High level understanding of privacy and confidentiality related to position

Benefits

• Medical, Dental, and Vision coverage
• 401K plan with a 5% match
• Annual bonus and merit increase eligibility
• Life insurance, and short-term & long-term disability
• Employee Stock Purchase Program
• Free Employee Assistance Program & Headspace account
• 3 weeks of vacation, 5 sick days, 12 paid company holidays, & 3 paid volunteer days
• Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
• Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment