Homeless Outreach Team Case Manager

LifeMoves is a nonprofit organization providing housing and services for neighbors experiencing homelessness in Silicon Valley. The Homeless Outreach Team Case Manager will conduct outreach to unsheltered individuals, provide intensive case management, and help clients access housing, healthcare, and other vital resources.

Requirements

• Works effectively with individuals from diverse backgrounds with compassion and non-judgment.
• Demonstrates understanding of and commitment to diversity, equity, inclusion, and belonging practices.
• Welcomes all clients and visitors with kindness, respect, and professionalism.
• Remains calm and supportive under pressure and applies de-escalation techniques when needed.
• Open to feedback and continuous learning in trauma-informed care, crisis support, and harm reduction.
• Collaborates well with teams while managing individual responsibilities effectively.
• Produces clear, unbiased, and professional written and verbal communication.
• Manages multiple tasks efficiently, showing initiative and attention to detail.
• Proficient with email, Microsoft Office, and database systems for case management and reporting.
• Actively advocates for client access to benefits, services, and fair treatment.

Benefits

• Competitive annual base salary
• Opportunity to participate in the LifeMoves benefits package