Residential Service Coordinators

LifeMoves is seeking a Residential Service Coordinator to support their new program in Palo Alto, providing interim supportive housing to 24 family units and 64 individual units. The coordinator will play a key role in keeping the program site safe, welcoming, and running smoothly, responding to client needs, supporting volunteers and community visitors, and creating a supportive environment to help clients achieve their goals.

Requirements

• Provide calm, supportive crisis response and connect clients to appropriate resources as needed
• Respond to client, volunteer, donor, and visitor needs with professionalism, compassion, and radical hospitality
• Monitor site safety through rounds and camera observation to maintain a clean, safe, and welcoming environment
• Manage facility meals, supplies, and donations, ensuring accurate inventory and organized storage
• Create reports, update shift logs, and participate actively in team meetings
• Maintain confidentiality, appropriate boundaries, and professional conduct at all times
• Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience
• Complete all required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use
• Participate in online trainings on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting
• Attend continuing education opportunities to strengthen professional skills and uphold agency standards
• Perform additional duties as assigned to support program and organizational needs

Benefits

• Competitive annual base salary
• Opportunity to participate in the LifeMoves benefits package