Customer Technical Support - 1019

This is an entry-level, part-time opportunity focused on supporting customers through technical support and service-related inquiries.

Requirements

• Respond to client inquiries and provide timely, helpful support
• Troubleshoot basic technical or product-related issues and escalate when needed
• Deliver a professional and positive client experience
• Support onboarding activities, trainings, and follow-ups as needed
• Assist with basic coordination, documentation, and task tracking
• Maintain updates in internal systems and tools
• Support meeting coordination, notes, and follow-ups
• Pull and organize basic reports from internal systems
• Assist with tracking team or support-related metrics
• Maintain accurate records and documentation
• Partner with internal teams to help resolve client needs
• Help ensure processes are followed consistently
• Support additional administrative or operational tasks as needed

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan